During this turbulent time we are very mindful of the emotional and economic impact of the COVID-19 pandemic. Like you, our daily routine has been disrupted and we are facing the same financial cliff that many of our clients face.
In light of this, we will be waiving late fees for the foreseeable future.
Beyond that, if you are one of our clients impacted by the disease and you will be unable to pay your bill, contact us, let us know what’s happening, and we will do our best to help out during the crisis.
We are all in this together and we want to help in any way we can. Stay safe out there folks.
As we are all responsibly socially distancing ourselves, isolating, or quarantining as our cases may dictate. Despite these challenges, Servlet remains open and in business.
Because of the nature of our work, the majority of what we do for our clients can be completed in a remote environment. We will comply with all health and wellness recommendations and will complete all necessary work for our clients in this remote manner.
Finally, we wish all of you level-heads and positive outcomes from the days and weeks ahead. If there are co-location, hosting, web, e-mail, or something custom needs you have, don’t hesitate to ask using the Support form.
April 2nd, 2020 Update: Well, it appears we were pre-mature on this announcement, it doesn’t reliably work. So we will be upgrading our billing system over the next couple of months to make this a reality. Stay tuned.
After 25 years of doing things the hard way, we’ve joined the club and have made it possible for you to manage your own billing experience. Need to update a credit card? Great, you can do it online securely. Need to change your address, phone number, and/or email? Again, do it online. Want to see your invoice and/or payment history? All possible online.
To get started with online billing, either contact firstname.lastname@example.org or complete the Support Form and we will setup credentials for you to login and take control of your billing info.
Already have credentials? You can login here.