Troubleshooting tips:

If you are running a Windows system, reboot first and ask questions later. In our experience over 95% of issues with Windows are cured by a reboot.

If you are having a DSL issue, restart your DSL modem by removing power for 60 seconds, then letting it power up. Check back in 5 minutes. The power light should be solid green, dsl/wan should be solid green, internet should be blinking green. If this is the state of your dsl lights, dsl isn’t the trouble.

If you are having a mail issue, first try to login using web mail (see the Check Mail page for a handy clickable shortcut.) If you are not able to successfully login to email, then you should contact us. If you can, then you have a client configuration issue. Check the settings on the Check Mail page to fix.

Please fill out the short form below and we’ll get back to you asap.

Contact Us

Please be specific in your request, leave an email, phone, and customer ID.